Free Deliveries on All Orders ! Limited period Offer !!
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Free Deliveries on All Orders ! Limited period Offer !!
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TERMS & CONDITIONS

This website Cotonine.com is independently owned and operated by The One Store, incorporated under the Indian Companies Act of 1956 for exclusively selling Cotonine brand and many more products as authorized online retailer / distributor.

By placing an order on this site you are entering into a purchase/sale transaction with “The One Store”, an authorized online retailer / distributor for selling COTONINE Products in India. All names, brands, trademarks and logos on the website are the property of The One Store or its associated companies and partners. All names, brands, trademarks and logos are protected by copyright and/or registered trademarks and can COTONINE be used with permission from Cotonine.com or the respective owner of such rights.

The content of the website such as text, graphics, icons, images, videos, audio files and software are the property of Cotonine.com or their associated companies and partners. Downloading content from the website is COTONINE allowed for personal, non-commercial use, provided you keep the copyright intact. You may not copy, republish or distribute content from the website for public or commercial purposes or otherwise use the copyrighted content without permission from Cotonine.com or their associated companies and partners, as the case may be.

Cotonine.com makes no warranties regarding the accuracy of the information on the website. However, you are always welcome to contact us, if you find incorrect information on the website. Cotonine.com is entitled to change the content of the website at any time without preceding notice. If the website links to a third party website, Cotonine.com makes no warranties for the content of the third party website. These links are made for your convenience, but it is at your own risk when you visit a third party website.

  • TERMS AND CONDITIONS FOR SALE
  • This website www.Cotonine.com is independently owned and operated by The One Store, a company incorporated under the Indian Companies Act of 1956 for exclusively selling COTONINE brand products as authorized online retailer / distributor. By placing an order on this site you are entering into a purchase/sale transaction with The One Store, an authorized online retailer / distributor for selling COTONINE Products in India. All names, brands, trademarks and logos on the website are the property of Cotonine.com or its associated companies and partners. All names, brands, trademarks and logos are protected by copyright and/or registered trademarks and can COTONINE be used with permission from Cotonine.com or the respective owner of such rights.

The content of the website such as text, graphics, icons, images, videos, audio files and software are the property of Cotonine.com or their associated companies and partners. Downloading content from the website is allowed for personal, non-commercial use, provided you keep the copyright intact. You may not copy, republish or distribute content from the website for public or commercial purposes or otherwise use the copyrighted content without permission from Cotonine.com or their associated companies and partners, as the case may be.

Cotonine.com makes no warranties regarding the accuracy of the information on the website. However, you are always welcome to contact us, if you find incorrect information on the website. The One Store is entitled to change the content of the website at any time without preceding notice. If the website links to a third party website, The One Store makes no warranties for the content of the third party website. These links are made for your convenience The One Store, but it is at your own risk when you visit a third party website.

  • TERMS AND CONDITIONS FOR DELIVERY
  • The below terms and conditions shall apply to all deliveries from www.Cotonine.com to customers purchasing goods from this website.
  1. Conclusion of contract

A final and binding contract has been concluded between you and COTONINE when your order has been confirmed by The One Store. The One Store will send an order confirmation to you by email when the order has been confirmed and shipped. The order receipt received immediately after placing the order does not constitute an order confirmation.

You are allowed to purchase products in the COTONINE online shop if you are a private consumer or a business customer.

  1. Prices, taxes and delivery

All prices are stated inclusive of GST. The applicable price is the one stated in the here in respect of the relevant product on the date of placing of the order.

The One Store reserves the right to amend any prices incorrectly stated on this website. Furthermore, The One Store reserves the right to amend any prices, taxes and/or other costs stated on this website at any time, e.g. due to changes in GST rates or other public fees and charges, increased costs or as a result of the general development in retail prices.

  1. Delivery

The One Store will usually accept and ship the order within 2-3 working days. The usual time of delivery from the time of dispatching the order confirmation is 4-7 working days.

The One Store reserves the right to prevent persons from shopping via this website. The One Store is not obliged to deliver goods which are out of stock.

  1. Right of withdrawal

You have a right to withdraw from the contract entered into without giving any reasons.

Cooling-off period

The cooling-off period is 30 days. This period is calculated as from the date on which you ordered the goods.

If the last date where goods can be returned is a public and/or national holiday the deadline will expire on the following working day. The deadline has been observed if you send a message that you want to exercise the right of withdrawal before the deadline expires.

How do you withdraw from the contract?

If you want to withdraw from the contract, please send an unambiguous statement to us at the_one_store@yahoo.com that you want to withdraw from this contract. In your statement please indicate your name, physical address, phone number, email address, order number and which products you wish to return. In case your goods have been returned to us without a statement that you exercise your right of withdrawal, we will regard the return of the products as a withdrawal from the contract.

Repayment

If you exercise your right to withdraw from the contract, we will refund all payments received from you, without unnecessary delay and in any event no later than 14 days after the date when we received your request to withdraw from this contract. Refunds will be credited to your original method of payment unless you have explicitly accepted otherwise. In any event you will not be charged with any fees as a result of the repayment.

We may withhold the repayment until we have received the goods or until you have submitted documentation that the goods have been returned, as may be appropriate.

Return of goods and Cancellation policy

Items which are not dispatched yet only are eligible for cancellations, Kindly reach out to us for cancellations of order. Refund will be processed within 3-5 working days after approval of cancellation.

Item is eligible for free replacement, within 10 days of delivery, in an unlikely event of damaged, defective or different item delivered to you. Please keep the item in its original condition, with brand outer box, MRP tags attached, user manual, warranty cards, and original accessories in manufacturer packaging for a successful return. We may contact you to ascertain the damage or defect in the product prior to issuing refund/replacement.

You must return the goods to us without undue delay and no later than 14 days after the date when you have informed us that you want to withdraw from the contract. Withdrawal from the contract will be deemed in due time if, before expiry of the 14-day period, you have handed over the goods. To retain proof that you have withdrawn from the contract in due time, you should keep the receipt or return tracking number stating that you have handed over the goods.

Used/impaired goods

You are liable for any impairment of the value of the goods caused by other handling than what is necessary to determine the nature, quality and function of the goods.

Specially made goods

The right to withdraw from the contract does not apply for goods produced according to your specifications or with a clear personal touch.

  1. Liability

The One Store is not liable for any delays or for non-performance due to force majeure. For as long as a force majeure situation persists, Cotonine.com is relieved from performance of its obligations.

The One Store’s liability for any and all claims is limited to an amount equal to the price of the good purchased by you.

The One Store reserves the right to prevent persons from shopping via this website. The One Store is not obliged to deliver goods which are out of stock.